JTG365 LLC
Founder-led enterprise delivery

Practical AI Systems for Accountable Work.

Jacksonville-based consulting for AI automation, Microsoft 365 security, and cloud operations.

We help operations-heavy teams remove manual process drag, harden identity and access controls, and roll out AI workflows with measurable business outcomes.

Founder-led delivery with 18+ years in enterprise systems
Diagnose, build, and govern packages with clear scope boundaries
Identity-first Microsoft 365 controls that reduce business risk
SOC 2 Type II HIPAA Ready PCI-DSS GDPR & CCPA Zero Trust Human-in-the-Loop Review Gated

Founder-Led Delivery

Jaco Toledo

Founder & Principal Consultant

Jaco Toledo leads JTG 365 LLC with a practical, enterprise-first approach to Microsoft 365, cybersecurity, cloud infrastructure, and AI adoption. He works directly with organizations that need senior technical judgment, clear execution, and measurable outcomes without unnecessary complexity.

18+

Years of enterprise experience

Direct

Senior technical access

Secure

Compliance-aware delivery

Why Clients Trust JTG 365

  • Enterprise Microsoft 365 and cloud modernization
  • Security hardening, incident response, and post-breach remediation
  • Compliance-aware delivery across environments with regulated requirements

From Discovery to
Production Execution

A simple three-stage model built to reduce risk and deliver practical outcomes

1. Diagnose

Start with a fixed-scope readiness sprint to identify the highest-impact bottleneck and the safest implementation order.

Workflow map and bottleneck scoring

Identity and access risk baseline

90-day implementation plan

Low-friction entry package

2. Build

Implement one priority workflow or control gap end-to-end with testing, rollout controls, and operator handoff.

Fixed scope and named owner

Development-first validation

Runbook and handoff package

Execution-focused delivery

3. Govern

Keep systems reliable with monthly governance, security oversight, and implementation prioritization.

AI and security control reviews

Backlog and risk prioritization

Leadership-level reporting cadence

Retained oversight model

18+
Years of enterprise experience
M365
Identity-focused delivery
Dev
Test before release
Secure
Governance-aware builds

Capabilities & Platforms

Technology Stack

Specific platforms and delivery layers we use to ship secure, production-ready systems.

Microsoft 365 & Azure

Identity architecture, migrations, governance, and security controls that help stop unauthorized access and reduce downtime risk.

OpenAI & Applied AI

AI assistants, workflow automation, and grounded knowledge systems that reduce manual handoffs without exposing sensitive data.

Cloudflare, AWS & GCP

Edge delivery, security controls, observability, serverless services, and resilient infrastructure design.

Terraform & DevOps

Infrastructure as code, release pipelines, environment isolation, and repeatable delivery standards.

Python, APIs & Data Systems

Custom backends, integration layers, analytics pipelines, and business automation tooling.

Security & Recovery

Incident response, post-breach remediation, security reviews, and ongoing hardening programs.

Who We Help Most

We focus on teams with real operational pressure and clear execution needs

Logistics & Field Operations

  • • Intake and dispatch process automation
  • • Status workflow consistency
  • • Reduced manual coordination overhead
  • • Faster exception handling paths

Professional Services Firms

  • • Lead response and intake standardization
  • • Secure client-data handling workflows
  • • Repeatable onboarding process design
  • • Better throughput visibility

M365-Centric Operators

  • • Entra ID controls that reduce account-takeover and ransomware exposure
  • • Access governance and policy cleanup
  • • Governed AI rollout planning
  • • Ongoing risk and control reviews

Scope Your Build Before You Commit

Use our scoping engine to turn rough automation, Microsoft 365, and workflow ideas into reviewed estimates with timelines, assumptions, and next-step clarity.

Scope Clarity
Define the workflow, risks, and dependencies first
Budget Signals
See the likely financial neighborhood before a call
Human Review
Move qualified estimates into delivery planning

Productized Service Packages

Start with a fixed-scope package, then expand into implementation and ongoing governance.

Start

Low-friction diagnostics and scoped planning before implementation spend

AI Readiness & Workflow Discovery Sprint

A focused diagnostic to identify workflow bottlenecks, AI readiness gaps, data risks, and the best first implementation target.

  • Workflow bottleneck mapping
  • Identity and access risk baseline
  • 90-day action roadmap

Microsoft 365 Copilot & Knowledge Governance Sprint

Prepare SharePoint, Teams, OneDrive, and permissions for safer Copilot or internal AI adoption.

  • Knowledge and permission inventory
  • Oversharing and stale-content risk register
  • Prompt and data-boundary playbook

Build

Fixed-scope implementation for one high-friction workflow or control gap

Workflow Automation Agent Build

End-to-end implementation for one high-friction operational workflow with approved agent actions, owner handoff, and KPI baseline.

  • Process redesign and automation architecture
  • Implementation and validation in development
  • Rollout controls and rollback path

AI Sales & Service Concierge Build

A grounded website or service assistant that answers questions, qualifies leads, books calls, and triggers approved follow-up.

  • Company knowledge grounding
  • Lead qualification and capture workflow
  • Booking or contact handoff integration

Secure Project Scoping & Quote Engine Build

A guided scoping agent and rule-based estimate engine for consistent project discovery, financial expectations, and SOW drafts.

  • Quote-readiness gates
  • Rule-based estimate and TCO model
  • Assumptions and exclusions tracking

Scale

Ongoing governance and modernization programs for risk-sensitive environments

M365 Identity & AI Access Hardening Program

Microsoft 365 identity and data-exposure hardening that helps stop unauthorized access, reduce ransomware downtime risk, and prepare safer AI adoption.

  • Conditional access and MFA review
  • Privileged account minimization
  • SharePoint and Teams exposure review

Fractional CAIO & Agent Operations Retainer

Monthly leadership-level governance for AI rollout, risk controls, and delivery prioritization.

  • Monthly portfolio and risk review
  • Implementation backlog governance
  • Cross-team execution cadence

Multi-Workflow Modernization Program

Structured modernization roadmap for teams moving from manual ops to governed AI-assisted execution.

  • Multi-workstream prioritization
  • Governed rollout waves
  • Change enablement and adoption support

Start with the Highest-Impact Bottleneck

Tell us which manual process is costing the most time and we will scope the fastest safe implementation path.

Book Diagnostic Call

JTG 365 Assistant

Share your operational bottleneck and the assistant will guide you to the right package and next step.

💡
Best for: Package fit checks, initial scope clarification, and consultation scheduling.
JTG 365 Assistant
Hello. I can help you identify the right package, clarify scope, and schedule a consultation.

Client Outcomes

Examples of measurable delivery from security, automation, and platform modernization engagements

FL

Managing Partner

Florida Litigation Practice

★★★★★
"Their rapid incident response and Zero Trust controls restored complete confidence in our digital operations."

When our firm faced an urgent security incident, JTG 365 contained the threat immediately and stabilized our environment with zero critical data loss. They implemented phish-resistant MFA, overhauled our Microsoft 365 access policies, and provided the ongoing monitoring needed to prevent repeat exposure. Outstanding technical judgment and discretion.

Project: Emergency Incident Containment & Zero Trust Hardening
VA

Independent Artist (Anonymous by Request)

Virtual Art Gallery & Studio

★★★★★
"Our new virtual gallery and seamless WhatsApp integration let me connect directly with collectors and manage every client straight from my phone."

I asked to keep my name private, but I could not be happier with the virtual art gallery JTG 365 built for me. Collectors and visitors can now reach out to me directly about specific pieces with zero friction. Integrating the entire site with WhatsApp means I can manage all customer inquiries, sales conversations, and buyer relationships effortlessly right from my phone.

Project: Virtual Art Gallery & Direct WhatsApp Integration

Ready to build high-performance systems?

Book a Strategy Call

FAQ

Common Pre-Engagement Questions

Direct answers on pricing ranges, delivery model, security posture, and how engagements start.

Who is the best fit for JTG 365 services?

Our best-fit clients are operations-heavy SMB and mid-market teams that use Microsoft 365, have manual workflow bottlenecks, and need security-aware AI adoption.

How do we choose the right package first?

Most teams start with the AI Readiness & Workflow Discovery Sprint. It defines priority workflows, risk posture, and implementation order so your first build is targeted and measurable.

Do you offer Microsoft 365 migration and identity hardening?

Yes. We cover migration planning, tenant cleanup, identity hardening, privileged access controls, and policy remediation for security-conscious environments.

What are your pricing expectations?

Our diagnostic work is structured for low-friction entry, then implementation and oversight are scoped by workflow complexity, risk profile, and integration requirements.

What if our website or app is part of the workflow problem?

We will scope it only when it supports a qualified automation, intake, security, or operational workflow. We are not positioning JTG 365 as a commodity web design or hosting provider.

What makes JTG 365 different from a general agency?

JTG 365 is execution-focused and founder-led. We prioritize practical implementation, security controls, and scoped delivery over generic AI messaging or broad retainer models.

Start Your Diagnostic

Prefer a Direct Call?

📞

For immediate project triage and package fit discussion:

Book a Focused Assessment

Share the manual process, risk issue, or delivery bottleneck you want fixed first.

Typical response time: within one business day.